treatment of personally identifiable information (“Personal
Information”) and other data that EZpay+ gathers when Users access
the Payment Platform and its related services and functionalities
online and mobile digital channels and services owned or operated by
the Government of Barbados (“EZpay+”).
how EZpay+ Payment Platform collects, uses, shares and protects your
Personal Information. We may ask your permission before collecting
certain information through the platform.
Information About You:
Information essential for fulfilling most financial requests and
establishing your identity
- such as your name, address, phone number, title, business phone
number, email address, national registration number, NIS number,
and account numbers. This information can be in any form including
paper and electronic;
to authenticate your identity -
such as knowledge-based information (i.e. username, password,
related to transactions -
arising from your relationship with and through EZpay+ such as
service account information, licence number, map reference number.
this may be requested to help us determine your eligibility for
services that are offered.
Collection and Usage of Personal Information
EZpay+ Payment Platform may receive and store Personal Information
that a User enters while accessing the service or using the Services
or when a User provides to the EZpay+ platform upon signing up to
become a registered user. For the avoidance of doubt the Terms and
Conditions outlined under the EZpay+ Payment Platform Agreement also
EZpay+ Payment Platform may use your Personal Information to
establish your identity, maintain and deliver new Services.
EZpay+ Payment Platform may also customize the advertising and
content on the platform, communicate with the User about new services
of the platform. The EZpay+ Payment Platform may also draw upon this
Personal Information in order to adapt the Services to User needs, to
research the effectiveness and benefits of the Services and to
develop new services.
A cookie is a small piece of information sent by a web site that is
saved on a User's hard disk by the User's computer's browser. It
holds information a site may need to personalize a user's experience.
preferences for e.g. accessibility (high contrast, font size and text
to speech). Additionally, cookies will be used to store session
functionality and security of the EZpay+ Payment Platform. Cookie
technology does not capture individual email addresses or any
Personal Information and is used to improve User experience on the
EZpay+ Payment Platform
To browse without cookies, a User can configure his browser to reject
cookies or to notify User when a cookie is set. The EZpay+ Payment
Platform does not manage and is not responsible for the digital
marketing and cookie practices of third parties. User experience of
EZpay+ Payment Platform may be different if User set his browser to
Sharing of Personal Information
The EZpay+ Payment Platform may share User Personal Information with
its employees, agents and service providers who are specially
selected to perform the tasks related specifically to the EZpay+
Payment Platform and/or the Services. The Government of Barbados -
Ministry of Innovation, Science & Smart Technology employees,
agents and services providers are required to provide a comparable
level of protection and confidentiality of User Personal Information.
The Government of Barbados - Ministry of Innovation, Science &
Smart Technology may also be required to share Personal Information
with government agencies, public bodies, regulators or other entities
where permitted or required by law.
Security of Personal Information
Government of Barbados - Ministry of Innovation, Science & Smart
Technology takes the protection of your Personal Information
seriously. Each User's Personal Information is protected by a
password for privacy and security. It is User's responsibility to
prevent unauthorized access to User's account and Personal
Information by selecting and protecting his/her User password
appropriately, and limiting access to User's computer and browser by
signing off after User has finished accessing his/her account, as
detailed in the EZpay+ Payment Platform Terms and Conditions.
While the Government of Barbados - Ministry of Innovation, Science &
Smart Technology endeavours to safeguard each User's Personal
Information to ensure that each User's account information is kept
private, the EZpay+ Payment Platform cannot guarantee the security of
User's account information. Unauthorized entry or use, hardware or
software failure, and other factors, may compromise the security of
User information at any time and User understands, acknowledges and
assumes this risk.
Users are encouraged not to respond to text messages, pop-ups or
other internet requests that ask you to reveal Personal Information
or Bank Card Information. The Government of Barbados - Ministry of
Innovation, Science & Smart Technology will not send unsolicited
text messages or emails asking for your password, personal
identification number or your Bank Account number(s) or any other
information related thereto. You are encouraged to review your
electronic receipts and report any errors in a timely manner.
For the avoidance of doubt, Users agree to assist the Government of
Barbados - Ministry of Innovation, Science & Smart Technology in
any investigation into any fraudulent activity linked to EZpay+
Payment Platform Account accessed via the Services.
with the EZpay+ Payment Platform Terms and Conditions. The
Government of Barbados - Ministry of Innovation, Science & Smart
sole and absolute discretion. The terms governing use, collection and
storage of Personal Information will be the terms prevailing at the
time when such Personal Information is submitted or provided in other
way to EZpay+ Payment Platform by the User. Users are encouraged to
Ministry of Innovation, Science & Smart Technology; however,
remains committed to providing notifications of any material change
Platform to make payment to the Government Services after such
It is our goal to continuously improve our service offerings to
Users. Therefore, The Government of Barbados - Ministry of
Innovation, Science & Smart Technology may routinely collect
non-personal aggregate information from surveys, public archives and
web sites to help us understand the interests of our customers.
If you have any complaints, questions or concerns about this Privacy
Policy or our privacy practices, please contact us as soon as
possible at 1 (246) 535-1275. If you choose to send us an e-mail
or complete the contact form on the website (www.gov.bb ),
please do not include any sensitive information (e.g., credit/debit
card or account numbers).